At Vastra Haveli, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website www.vastrahaveli.com or make a purchase from us.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing address, and payment details when you place an order.

• Browsing Data: IP address, device type, browser type, and website usage details (cookies, session tracking, etc.).

• Communication Data: Emails, chat interactions, and any other correspondence with our support team.

2. How We Use Your Information

We use the collected information to:

• Process your orders and deliver products to you.

• Provide customer support and respond to queries.

• Improve our website experience and personalize content.

• Send order updates, promotional offers, and newsletters (you can opt out anytime).

• Detect and prevent fraud or any unauthorized transactions.

3. Sharing of Information

We do not sell, rent, or trade your personal data. However, we may share information with:

• Service Providers: Third-party logistics partners, payment gateways, and IT service providers for smooth order fulfillment.

• Legal Authorities: If required by law to comply with legal obligations or protect our business.

4. Payment Security

All transactions are encrypted using secure SSL technology to protect your payment details. We do not store your card information on our servers. Payments are processed securely through trusted payment gateways.

5. Cookies & Tracking Technologies

We use cookies to:

• Enhance website functionality and user experience.

• Analyze visitor behavior to improve our services.

• Provide personalized recommendations and offers.

You can manage cookie preferences through your browser settings.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their terms before sharing any personal information.

7. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information.

• Opt out of marketing emails (unsubscribe option available in emails).

• Request a copy of the data we hold about you.

For any requests, email us at support@vastrahaveli.com.

8. Policy Updates

We may update this Privacy Policy from time to time. Changes will be reflected on this page, and we encourage you to review it periodically.

9. Contact Us

For any privacy-related questions or concerns, reach out to us at:

📧 Email: support@vastrahaveli.com
🌍 Website: www.vastrahaveli.com